Although we never left, the past year has been very difficult for many people in sports, music, theater, and everything else that revolves around live audiences. It seems we’ve made our way past the hard part of this pandemic. We aren’t fully out of the woods, but we can be comfortable saying, Let’s Go See Something Live!!!
We want to go over a few things with you, so you’re comfortable with all purchases. We connect you with 1000’s of ticket sellers from around the world. Not only that, we focus on getting you a reduced price.
Buy With Confidence – Some Questions Answered
Here are some things we want you to know going forward. You may have some questions and hopefully, we can answer them for you. If you don’t see something mentioned below that you care about, you can always contact us.
What happens if the event gets canceled?
No matter if the event gets canceled by the performer/venue/government or any other means, your ticket purchase refund will be treated like any other refund of a canceled event.
Are there restrictions when I go to a venue?
This will vary by venue. You have several styles of venues that may require wearing a mask. Sometimes an outdoor venue won’t require anything and an indoor venue in the same state may require it. Seat location is also a potential restriction area. Always check with the venue before going.
Will I get a refund on my purchase?
This is without a doubt. If you purchase tickets from SeatRetriever or any other marketplace, getting a full refund on a canceled event is 100%. No Worries.
Do you have to be vaccinated to go to an event?
The more intimate the venue the more rules will be in place. As of right now, there aren’t any requirements. Again, seat location is a factor. If you sit in the front rows, it may be required to be vaccinated.
What if I already purchased tickets to an event that has been rescheduled?
Any tickets that were already purchased for a rescheduled event will still be good. This is the power of electronic ticketing.
These are the most common questions based on what is happening right now. Remember, things can change in the future so be aware. No matter what happens, you will either go to the event or get your money back. This is the 100% guarantee we provide our customers.